DenHoed Wine Estates (“DHWE”) is committed to respecting the privacy rights of our customers and all visitors to our website. We take this matter very seriously, and have instituted this Privacy Statement in order to explain its privacy practices on this website.
DHWE is the sole owner of the information collected on http://www.denhoedwines.com. DHWE collects personally identifiable information from our users at several different points on the website, as described below.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We will use your email address to send your order confirmations and other communication directly pertaining to an order you have placed. Unless you opt-out, we also may use this information to provide you with customer service and to send you information about products and services offered by us or others in which we believe you may be interested.
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone.
We use an outside shipping company to fulfill and ship orders, and a credit card processing company to bill you for goods and services. These companies are not authorized to retain, share, store, or use personally identifiable information for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on http://www.denhoedwines.com.
If your browser is set to reject cookies, you may still use our site, but your ability to use or navigate some areas of our site will be impaired. For example, you will not be able to save shipping or billing information if cookies are rejected.
If your name, email or postal address, or telephone number changes, you may update the relevant information by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail using the contact information listed below.
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than http://www.denhoedwines.com.
We make reasonable efforts to follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Statement
We reserve the right to modify this Privacy Statement at any time, so please review it frequently. Any changes to this Privacy Statement will be posted here. If we make material changes, we may also place a notice on the http://www.denhoedwines.com homepage, and/or other places we deem appropriate.